Privacy Policy

At eaglestoreeu, we are committed to protecting your privacy and safeguarding your personal data.

We only collect information that you voluntarily provide to us. When you register on our website, place an order, or subscribe to our newsletter, we may collect personal details such as your name, email address, shipping address, phone number, and payment information.

We use this information to enhance your shopping experience, improve customer service, process transactions efficiently, personalise your experience, manage loyalty or marketing communications, and contact you when necessary regarding your order or account.

We do not sell, rent, or trade your personal information to any third parties.

Security

We take data security seriously and implement appropriate technical and organisational measures to protect your personal information.

All sensitive data transmitted through our website is protected using SSL (Secure Socket Layer) encryption, designed to prevent unauthorised access, disclosure, alteration, or destruction of your personal data.

We also use administrative, technical, and physical safeguards to protect against loss, theft, misuse, or unauthorised access.

Certain areas of our website may require password access. If you are a registered user, you are responsible for keeping your login credentials confidential and must not share your password with others.

Payments made through our website are processed in a secure environment using trusted third-party payment providers such as PayPal and other secure payment gateways.

We regularly review and update the personal data we hold to ensure accuracy. Data that is no longer required for legitimate business purposes, or that is not required to be retained by law, will be securely deleted or anonymised.

Cookies

Cookies are small text files stored on your device (computer or mobile) when you visit a website. We use cookies and similar technologies to improve website performance, functionality, and your overall user experience.

Cookies used on our website do not directly store personally identifiable information. They are used to help us understand how visitors interact with our site and to improve its usability and performance.

We use both essential and functional cookies to ensure the proper operation of our website and services. Essential cookies are required for core features such as account login, shopping cart functionality, and order processing.

Without these cookies, parts of the website may not function correctly.

Performance cookies help us analyse website traffic and improve our services based on user behaviour and preferences.

By continuing to use our website, you agree to the use of cookies in accordance with this policy.